Private Policy

1. Controller of Personal Data

TAP1 Aps (CVR nr: 32069266, Raffinaderivej 10, 2300 København S) is the data controller responsible for the collection and handling of personal data as described in this policy.

2. Purpose

When you are a guest at TAP1, visit, sign up to our newsletter, download our material or interact with TAP1  in any other way, it might involve us collecting and handling personal data about you.

We aim to only collect and handle personal data to the extent that is legal, necessary for our operations and/or relevant for providing you a better experience in relation to TAP1.

We aim to make you aware when and how we collect and handle personal data. Learn more by reading this Privacy Policy.

3. Collection and use of personal data

If TAP1 asks for your personal data, we will clearly state whether the information is voluntary or mandatory (e.g. in order for you to complete certain actions/transactions etc.).

In some cases, we may receive personal data from other sources if it is deemed necessary in relation to the above-mentioned purpose and in accordance with Danish law.

3.1 Newsletter & Marketing

TAP1 will ask you for relevant personal data when you subscribe to TAP1’s newsletter. Simultaneously, you give your consent to our use of your personal data to send you emails and newsletters containing information about events, offers, benefits, discounts, and more.

Our newsletter contains information about services by TAP1’s business partners, e.g. upcoming concerts.

You can unsubscribe from our newsletter at any time by using the unsubscribe link at the bottom of the newsletter or via email to

When downloading material from, you give your consent to our use of your personal data to send you emails following up on what has been downloaded. 

TAP1 will not use your personal data to send you marketing material if you have not given your express consent in advance. However, in certain cases, Danish law allows us to contact you without consent when there is a legitimate marketing interest for TAP1.

3.2 Legal claims and requirements

TAP1 may handle your personal data for the purpose of complying with legal requirements to determine, enforce, or defend legal claims.

3.3 Cookies

At TAP1, we continually work on ways to improve the user experience on, Therefore, we use our own 1st party, and 3rd party cookies to ensure correct functioning of our website, to personalize our content, to optimize functionality & design, and to target digital marketing. Read more in our cookie policy.

4. Storage of personal data

TAP1 stores and processes personal data confidentially and securely, and we comply with all legal requirements.

Biometric Security: Only relevant employees, who have been informed about the applicable law as well as our own strict personal data protocol, process personal data.

IT security: Our servers are fully protected by technical security measures and are physically located in a locked room. Our website is protected against the misuse of user information both online and offline, i.e. by using SSL encryption.

TAP1 only stores your personal data for as long as it is relevant and in accordance with Danish law. If you revoke your consent, we will keep your personal data for a maximum of 2 years, in compliance with the statement given by the “Consumer Ombudsman”, after which all data will be deleted.

5. Sharing of personal data

TAP1 does not pass your personal data onto third parties without your permission, unless it is necessary for the fulfillment of an agreement to which you are a party.

We may pass personal data to affiliates or subsidiaries as well as professional advisers in accordance with the applicable data protection laws.

Our employees, agents, business partners and suppliers may have access to your personal data, limited to the extent of what is required, for the purpose of providing a service to us, or to enable them to act on our behalf, in accordance with the applicable data protection law.

TAP1 reserve the right to use or pass on information to the extent necessary to comply with laws, regulations, legal requests, or to cooperate with a judicial inquiry.

6. Your rights

You have the right to know what information TAP1 has registered about you, and for which purpose the information is processed. You have the right to demand the correction or the deletion of information about you that is incorrect, misleading, or in any way treated in violation of the law. You have the right to demand restriction of the processing of your personal data. You have the right to object to the processing of your personal data (see “Revocation of consent”). You have the right to object to the processing of your personal data for the purpose of direct marketing.

In addition, in certain cases, you have the right to have the personal data we have registered about you handed over, in a structured, commonly used, and machine-readable format, including having your information transmitted to another data controller.

7. Revocation of consent

You may, at any time, revoke any consent you have given to TAP1. We will then delete your personal data unless we find it necessary to continue the processing on other legitimate grounds. Revocation of consent may, however, mean that it will no longer be possible for us to offer you the same products and services.

You may at any time revoke the consent to our use of your personal data to send you e-mails and newsletters, by unsubscribing from our newsletter via the unsubscribe link at the bottom of the newsletter, or via email to 

8. Links to other websites, etc.

Our website contains ticket purchase links to and possibly other ticketing platforms, as well as links to other websites (e.g. YouTube, Spotify, and Google Maps), or other integrated websites. TAP1 is not responsible for the content on another company’s website, nor for their practices in connection to how they collect and process personal data. We encourage you to read the possessor’s privacy policy, cookie policy and all other relevant policies when visiting other websites.

9. Contact

If you have any questions regarding – or wish to complain about our processing of personal data, you are welcome to contact TAP1 by sending an e-mail to: